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Privacy Policy

Updated Date: 1 Dec 2025

BodyWise Mind SMGI® (“I", "we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book a session, subscribe to our emails, or interact with our services.

By using this website, you agree to the terms described below. If you do not agree, please discontinue use of this site.

1. What Information We Collect

 1.1 Information You Choose to Provide

We may collect personal information when you:

  • Book a session or make an enquiry

  • Complete the Readiness Reflection or Pre-Journey Questionnaire

  • Join our mailing list

  • Request resources or download guides

  • Contact us via email, phone, or form

  • Participate in SMGI® sessions, programs, or education
     

This may include:

  • Name

  • Email address

  • Phone number

  • Location 

  • Personal insights or responses provided voluntarily.

  • Payment details (processed securely by third-party providers; we do not store card numbers)

  • Any additional information you choose to share

1.2 Automatic Information

When you visit our website, certain information may be collected automatically, such as:

  • Browser type, device type, and operating system

  • Pages visited and time spent on site

  • Referring website or search terms

  • Anonymous analytics data (e.g., Wix Analytics, Google Analytics)
     

2. How We Use Your Information

We use your information to:

  • Provide and personalise SMGI® sessions and services

  • Respond to enquiries

  • Deliver resources and educational content

  • Send session confirmations and reminders

  • Maintain accurate records for professional and ethical practice

  • Improve website experience and service offerings

  • Conduct anonymised research (only with your explicit consent)

  • Comply with legal and administrative requirements

We do not sell or rent your information.

3. Confidentiality in SMGI® Work

Everything shared in SMGI® sessions is confidential.

​

Information will only be disclosed:

  • With your explicit written consent

  • If required by law

  • If there is a serious and immediate risk of harm to yourself or others
     

Confidentiality is central to how we work.

4. How We Store and Protect Your Information

We take reasonable steps to protect your personal data from loss, misuse, unauthorised access, modification, and disclosure.


This includes:

  • Secure digital storage

  • Password-protected devices

  • Secure cloud platforms

  • Limited internal access

  • Trusted third-party payment processors


Some communication platforms (such as WhatsApp) offer end-to-end encryption. Email and Zoom may not be fully encrypted, so please share only what feels comfortable for you.
 

5. Third-Party Services

To provide services and operate our business, we may use trusted third-party platforms, including:

  • Wix (website hosting and analytics)

  • Calendly or Wix Bookings (appointments)

  • Stripe or similar payment processors

  • MailerLite or similar (email communication)

  • Zoom (online sessions)

  • WhatsApp or phone calls (communication)

  • Kajabi or similar (educational materials)

  • YouTube (hosting private or unlisted videos)

  • Google Analytics (website insights)

These providers have their own privacy policies.

6. Cookies & Analytics

Our website may use cookies to enhance browsing, analyse performance, and support functionality.
You may disable cookies in your browser, though some features may not work correctly.

7. Your Rights

You have the right to:

​

  • Access the information we hold

  • Request corrections

  • Withdraw consent for communications

  • Request deletion (subject to legal requirements)

  • Easily unsubscribe from marketing emails
     

To exercise your rights, contact: raji@bodywisemind.com

8. Data Retention

We retain information only as long as necessary to:

​

  • Provide services

  • Meet ethical and legal obligations

  • Maintain accurate records

​

Data is securely deleted after the retention period.

9. External Links

We are not responsible for the privacy practices of third-party websites we may link to.

10. Changes to This Policy

We may update this Privacy Policy.
Changes will be reflected on this page.

11. Contact Us

For any questions about this Privacy Policy:

BodyWise Mind SMGI®
Email: raji@bodywisemind.com
Location: Sydney, Australia

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